Gorilla Seeds Review
Gorilla Seeds Review 2018
Gorilla Seedbank, Cannabis Seedbank. United Kingdom.
Even though Gorilla Seeds is a relative newcomer to the cannabis seed industry, the seed bank is well-preferred by weed enthusiasts all around the world. What lead them to such success and what do you need to know before you go ahead and place an order yourself? This article details everything a smart customer needs to know about Gorilla seeds bank for you to make a wise choice.
Founded in 2011, yes, Gorilla is a relatively new company in the weed industry. However, its founding members have over 40 years of experience with growing cannabis between them, so they’re definitely not novices when it comes to marijuana seeds.
They began with a base of operations in the UK, but quickly spread internationally as their success as a business grew.
The company was established on the principle of taking care of loyal customers rather than trying to get rich at any cost, which is a philosophy that still permeates Gorilla Seeds to this day. They set the bar extremely high and work hard to move closer and closer to “absolute perfection,” as The Chief Gorilla calls it.
Gorilla Seed Bank has only been in business for a few years. Because of this, the word hasn’t figured much about them and they don’t have a very widespread reputation as of yet. With their huge commitment to making each customer experience a unique and pleasant one, though, we can see how their reputation could grow rapidly once more and more people start trying out their services.
Customer service is one of the things the Gorilla Seed Bank prides itself on, and they really make sure that they’re delivering on their promise to put the customer first and offer a personal shopping experience to everyone. You can contact a customer service representative to help you in a multitude of different ways, including by phone, by email, by post, by submitting an online ticket on their Contact Page, or even on Facebook and on some popular cannabis related forums.
Gorilla often reaches out to people on forums who may leave them a negative review to see how they can make it right for them. In addition, they also actually contribute to the forums they’re a part of with coupon codes, good information, and things other than just bragging about how great they are, like some seed banks do.
Make sure you take a look at their informative Support Center before you try to reach Gorilla Customer ServiceTeam though, because you can easily and quickly find the answers to frequently asked questions regarding payment options, order status, current promotions, account issues, returns, shipping, and so much more. They even have a helpful video that helps you pay for your order with Bitcoin if you’re unfamiliar with the currency.
Gorilla Seed Bank has the dedication to back up their customer satisfaction claims. Potential customers can rest assured that when they order through Gorilla, they’ll be happy they did.
You can find a lot of information on their site about their shipping methods, payment options, and anything you might need to know before ordering. They also have a built in order tracker which is really handy and something that I haven’t seen on a lot of other seed shops. Each product listing page has a detailed description of the strain you’re looking at along with reviews from real people who have purchased it before, and the blog has a lot of additional information on all sorts of topics related to the brands they carry, 420 events, growing, and the cannabis industry in general. Shopping online at Gorilla is such a pleasant experience!
Even so, they offer a number of other great perks too, like free delivery, free seeds with every order, giveaways for honest customer reviews, and even free swag for signing up for their mailing list. Check out their Free Seeds page to see what’s on offer this month. They rotate the gift seeds regularly so that their frequent customers never get bored. The only drawback of the free-seed-offer is that you have to spend at least £34.99 on seeds (excluding taxes and shipping costs) to be eligible to receive a single free seed. When you spend £68.99, you’re still only getting 6 free seeds. They do have other promotions, like getting 5 free Barney’s Farm seeds when you pay for your order with Bitcoin or Bank transfer, but again you have to spend a minimum of £34.99 on your order. We understand their wish of preventing people from taking advantage of the free seed offer by making multiple tiny order, but the minimum is just set too high.
They have random discounts also that don’t require a minimum purchase amount. Depending on when you look you may find that they’re running a 50% off special on random outdoor mixes, or a 10% discount on all Ace brand seeds. You just never know until you look!
Customers in the UK can expect to receive their orders in 1 to 5 business days, European customers in 5 to 20 days, and customers everywhere else within 25 business days from the time of ordering. Usually it is faster than this, however.
Return policy of Gorilla is pretty simple and straight-forward. All you need to do is return any of your unwanted seeds in their original packaging, unopened, within 7 days of receipt. To begin with, simply log into your account and cancel your order. Then, put your seeds into a padded mailer to protect them on their return journey and include a fully-filled-out return form inside the package. Make sure to seal the package adequately so that there’s no chance of any seeds slipping out during shipping. Then you’re all set! Once the gorilla has received your seeds, they will refund your money or issue you a replacement, depending on how you wanted it on your return form. You are subject to any return shipping costs, and it’s always best to send them through registered mail so that you can track the shipment.
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